Smart Lidz Reviews and Complaints

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Smart Lidz Reviews

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  • don't buy

    I placed my order and when I realized the shipping was over $20 I immediately tried to cancel the order. I received no response after several tries and the order came anyway. I opened it only to find that one set was sent and no jumbo lid so I resealed the package and returned it as unopened and refusing delivery. This was a mistake since I have no way to track it but it did not come back to me so I am sure they received it back but I still got charged on my account and I have not received a credit either. More...
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    shalimar's Picture   shalimar    0 Comments   Comments

    I thought I was purchasing a set for $10 and getting 2nd. Free. I paid for 2 sets, which I thought would be $20, and 2 free. They do NOT tell you shipping charges until your order goes through. There is no way to stop the order. I phoned the company IMMEDIATELY, wrote to them every day, with the same results NOTHING. I threatened to take up the case with Judge Judy. After this they refunded me about $40 in shipping charges. What should have cost about a total of $25, was billed more than $65. Shipping and handling came to over $50. More...
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    Aloha97's Picture   Aloha97    0 Comments   Comments
  • happy

    Just received our set of 6 for gifts and one to keep,not sure why they didn't work for alot of the rest who placed and order but they worked great for us,put lug nuts spark plug and a large deep set socket and sealed it put it in the fridge for about 4 hrs and came back flipped it over and the seal held great,were happy,the only complaint we have is that we got all the orders in one box but were charged as if they came in different shipping box's @ $7.95 each which comes to $47.95 and the reason we didn't get the large one is because we thought that they would put it in the... More...
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    73RIVIERA's Picture   73RIVIERA    1 Comments   Comments
  • Thanks for this site!

    I saw the ad on TV. My friend and I decided to split the buy one/get one costs so that we can each have a set. Fortunately, I was spared the rip-off because the automated telephone salesperson messed up when I was trying to make my payment, and I didn't get to the point where I gave my card number. I tried to get a real person, to no avail. I decided to go to the website. Like someone else who wrote a review here, I only remembered the "lidz" part, and so Googled that, and got this site come up second, after the Smart Lidz site. I am counting myself blessed! More...
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    jahmila's Picture   jahmila    0 Comments   Comments
  • sham

    I bought these after being impressed with the commercial on them. Received them yesterday and tried 3 of them right away on leftovers i had in the 'fridge. All three of them came unsealed within 15 min.I thought i would do a little experiment and try them overnight with different types of bowls(plastic,metal,glass) Not one of them remained sealed by morning. To further agitate me, they only refund product cost, not shipping and handling. product $10, s&h $15.90. I am steamed. More...
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  • What a ripoff!!!!

    I ordered my smartlid set by telephone which I would never do again. After receiving my credit card number, I was offered other products for the next 20 minutes at which time I hung up never reaching the end of the offers. I was astonished when my order arrived with $23.85 shipping and handling for something that weighs approximately 12 oz. The paperwork indicates that the Jumbo Smartlids are backordered which means another exorbitant shipping and handling charge. I have contacted my credit card company and authorized them to decline any more charges. I urge everyone to buy their... More...
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    clewis's Picture   clewis    0 Comments   Comments
  • Get you money back

    Thank you to everyone who took the time to write reviews here. I too was reeled in by the commercials but decided to do a Google search before buying the lids. Thank God I did! I also wanted to tell everyone that if you pay with a major credit card or American Express you can initiate a claim with your card for defective product (in the case they don't work) and you will get a refund. All of your purchases with a credit card are insured. The few times I have gotten nowhere with a vendor, this has worked like charm. Good luck! More...
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    stancesf's Picture   stancesf    0 Comments   Comments
  • Processing costs

    I just received my lids and opened the box and checked the packing list. I ordered 3 sets of the buy one get one free offer and one jumbo lid. My processing and handling charge was $71.55! FYI, you get charged $7.95 P&H per set of lids, so if you buy one get one free, you pay $15.90 plus the cost of the lids. If you take advantage of the 30 day money back guarantee you will not be reimbursed for any P&H. I called customer service and politely questioned the fees and was credited two P&H charges. As far as the product quality, I tried the lids out on a few different types of... More...
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    rachel0873's Picture   rachel0873    0 Comments   Comments
  • Smart Lidz Will Get Ya!

    I too got jipped by smart lidz. The product is flimsy and way too small for most bowls and containers. As I was ordering the product the website "cut out" without showing me a shipping invoice. I assumed that my order did not process. I read some of the reviews and thought that I may have dodged a bullet. The products came today. Two sets of lids for $33.85. The jumbo lids are "backordered." They will probably arrive with another shipping and handling tab of $23.85. So many good companies have worked hard to reassure the public about safe internet shopping. This... More...
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    Gwenn's Picture   Gwenn    0 Comments   Comments

    I mistakenly rushed to get the two for one deal with the intention of gifting one set. I was shocked to see my packing list show that I was billed $51.80 for the lids weighing about one pound all together. I phoned to say forget the whole thing but was told I could get a 10. credit and S&H was non-refundable. So - this is how they make their money, and each set actually costs you $17.95. Hardly worth it for flimsy lids that don't even work on all containers. More...
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    circle36's Picture   circle36    0 Comments   Comments
  • They Don't Work- Fraud

    I purchased the lids as advertised for $10. When they arrived I found that the shipping cost was an additional 23.35 (they could have given the lids for free and obvioulsy still made money). I then found that the lids did not work. I called to ask for a refund and was told that all would get back was the $10 I paid for the lids and not the shipping. This is out right deception and FRAUD. If the product worked maybe I would have swallowed hard and accepted the shipiing charge screw job but when the product did not that was an entirely different situation. More...
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    dennisho's Picture   dennisho    0 Comments   Comments
  • Rip off

    My purchase price for the product is 17.95 - My Postage and handling is for 23.85 - A total of 41.80 - I did not see this customer service review website or I would have never bought this. I really did not think Chef Tony would be involved with this kind of junk / rip off. Then, I read that this product is made in China. I wonder just how much lead or Melmamine maybe in the product. I am trying my best not to puchase products made in China - not only to keep business here in the States but because of China's continuing neglect for public safety. More...
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    donnab123456's Picture   donnab123456    1 Comments   Comments
  • Dont buy Smart Lids

    First of all I skipped through all the extra crap of their pressure selling I just bought the lids and I got the extra set as well but they did send me a receipt on my yahoo account and it had a total of in on there it said i would be charged 15.90 but it never gave me a total on shipping so i didnt know i would be charged the extra 10.00 which from all of these other reviews and complaints i got off cheap (not) but anyway yeah they suck , they stay on for like 10 minutes and pop up i was very upset since i threw away all of my old tupperware and lids and kept only some bowls thinking i... More...
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  • Smart Lidz

    I ordered two sets of Smart Lidz which was supposed to be $10 each which the confirmation I received said would be $37.70. I received two boxes of lids. One box was $67.70 and the other was$ 75.65 which was $143 total. I then called Chef Tony's Smart Lidz in Wisconson. They told me they could give me a refund of $31.80 if I would keep them. So I have paid out $111.20 for lids I didn't order and don't want. Very upset customer More...
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    ccobb5911's Picture   ccobb5911    0 Comments   Comments
  • Too Much

    I purchased smart lids from the official website My total with shipping should have been $23.85 and when they billed my credit card for $33.85. I've call the number on my conf page of my order but there is no way to talk to a human, I even hit zero about 5 times and it just hangs up, I tried the order part and it is all automated. I guess if they charge everyone and extra $10 they think we don't look at our credit card statements and it will just pass thorough, Well I'm through, I'm supposed to be picking them up today but I'm going to refuse the... More...
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    daisey's Picture   daisey    1 Comments   Comments
  • Don's waste you money!!

    These bulky lidz are useless! Not only will you be scammed into double the shipping for a free set, but they are actually kindof frighting to use. They look and feel as if your fist will burst right through the film and they do NOT hold suction on metal or plastic containers, they only hold suction on round glass containers and even then only for a short time. They absolutely are the worst product I have ever purchased and I ended up paying $25 for a $10 peice of crap. More...
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    Corie's Picture   Corie    0 Comments   Comments
  • :(

    I dont use credit cards, so I asked my brother to get them and I paid him cash. After a month of waiting, I ask him if he was charged. Turns out he wasnt, so I tried calling the phone number. OMG, talk about frustrating. After trying to get ahold of an actual person (it's all voice menus) 3 times, I decided to send an email to the addy they suggested. It's been 3 days and still nothing. After reading all the bad reviews here, Im glad I didnt get them. Customer service is non-existent with this company. ...and Chef Tony is annoying. More...
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    Kyle's Picture   Kyle    2 Comments   Comments
  • Total waste of money.

    I could deal with paying the high shipping costs if they worked. I put one on a perfectly round metal bowl of cooled swiss steaks (vacuum sealed was tight) and five minutes after I put it in the fridge, the lid wasn't even attached anymore. I can't even get them to seal on anything plastic. Totally useless. Shame on anyone that is associated with this product. Now I'm stuck with a dozen of these worthless things and even if I sent them back for a refund, I would only get about $18 of my $42 dollars back because the rest was shipping and I would probably have to... More...
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    lillock's Picture   lillock    0 Comments   Comments
  • Chef Tony's Smart Lidz: Does it Work?

    Chef Tony's Smart Lidz: Does it Work? By: Lauren Keith Chef Tony's Smart Lidz promise they'll vacuum-seal any container, made of any material of any size! That's a pretty big claim---so is IT full of hot air? I head to Sikeston to the home of Jennifer Yarbro, one of many viewers who requested this product for Does it Work Wednesday. "Looks cheap, I think!" Jennifer says as she pulls the set of four lids out of the box. Both Jennifer and I weren't expecting much for the $10 price tag. We do expect Chef Tony's Smart Lidz to hold up to their... More...
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    MyResearch's Picture   MyResearch    0 Comments   Comments
  • Customer Service blows

    I ordered the smart lidz online. Shortly after I placed the order I thought I should have checked Walgreens and Target to see if they carried this. When I placed the order I recieved an e-mail verification and in the e-mail it said that I could go to a website to cancel the order. I did shortly after placing the order but the product still shipped. I recieved it in less than 2 weeks (unlike the 4-6 it said it would take). Good thing I didn't pay for rush shipping. I called customer service and told them I recieved the order even though I followed the steps to cancel the order.... More...
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    jaketanner69's Picture   jaketanner69    0 Comments   Comments
  • Order over the phone . TV commercial

    I saw commercial on TV and ordered over the phone 1 set of leads for $10 + 1 set for free. But can't finish my order, because after you giving them your credit card information, they tried to sell me more and more products. After I declined all of them, just was waiting for my charge conformation. Never got it. But they said, what I'll be waiting for my order for up to 8 weeks! My credit card was charged by $67.70 instead of $10! 3 days later. I called them up and after 45 minutes of waiting got some representative, she told me, what I ordered 2 leads and 2 free and shipping is... More...
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    y94132g's Picture   y94132g    0 Comments   Comments
  • cheers guys

    Cheers to all of you reviewing. I was recently in Florida on vacation when I seen the advert for the lidz, I was going to order when my 10 year old joked "yeah, I bet the postage is another £100 (from England), smart kid I thought and left it until I got back home; still I was going to order until I came across your reviews, thank you so much you have not only saved me money but also the embarrament of " I told you so" from my 10 year old. CHEERS !!! More...
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    smartkidz's Picture   smartkidz    0 Comments   Comments
  • gladifoundthissite

    I was looking for the site to order this. I saw it on an infomercial, and from experience I know better than to order over the phone, as they will try to sell you 20 other products before they will fill your order. I came across this site and read all the negative reviews and did look and noted there is no mention of shipping in the order form. I'm glad I found this site before I wasted my money. I hope someone who has already lost their money turns this company in to the proper authorities to shut them down for their fraudulent shipping charges, if nothing else. More...
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    savedfromscam's Picture   savedfromscam    0 Comments   Comments

Smart Lidz Reviews By Product

Smart Lidz Comments

Pamela241 says: (9 years ago)
I am not at all happy with the smart lidz. They won't keep the seal especially in the frigerator and one has already tore. I won't recommend them to anyone. For all the good it does I would still like a replacement for the torn one after all I did pay for it.

popface says: (10 years ago)
We ordered these as well, but then found them at Bed Bath and Beyond for a normal price (and once you get to handle them you see they're cheap and pretty worthless anyway>) But I just called my bank and issued a chargeback, sent back the As Seen on TV order and that was that. Will never again order from television. Used to make jokes about people who did. Now the joke's on me.

Delman says: (10 years ago)
My expensive lids came but the jumbo lid was damaged. It had a hole in it and wouldn't seal. Please send me another one at no charge and no expensive shipping charge

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